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August 10, 2023

Minister Yolovski: Over 130 000 e-protocols approved for expensive home treatment

The total number of registered and approved electronic protocols for expensive home treatment exceeded 130 000, with more than 103 000 e-prescriptions issued based on them. This was commented by the Minister of e-Government Alexander Yolovski. "In less than 6 months since Information Services JSC put into operation he electronic issuance of "Protocol for prescription of medicinal products paid by the National Health Insurance Fund/Regional Health Insurance Funds (NHIF/RHIF)", the data show very good results," he stated.

The e-protocols replace the paper protocols used until recently for issuing medicines for expensive home treatment, which were certified by the National and regional health insurance funds. Since the beginning of July 2023, when the NHIF and the Regional Health Insurance Funds began to accept only electronic protocols for expensive home treatment, over 37,000 documents have been registered.

"The introduction of the electronic protocols significantly relieves more than 280,000 patients," Minister Yolovski said. According to him, the digitalization of the process removes the obligation for insured persons to visit the Regional Health Insurance Fund (RHIF) and submit medical documentation for protocol certification. This is a huge relief for patients, some of whom are difficult to move, saving them considerable money and time. Currently, the validation of e-protocols takes less than 1 day. On the other hand, the obligation for patients to provide a paper document at the pharmacy when receiving their prescribed medications has also been dropped.

The introduction of electronic protocols also multiplies the control by the NHIF over the expenditure of funds for expensive home treatment, which leads to more detailed planning, forecasting and management of resources. The digitalization of processes significantly improves the quality of healthcare services in Bulgaria.

About Information Services JSC

Information Services JSC is the Bulgarian national system integrator of the state administration. The company creates, develops, maintains, and monitors the operability of information systems of national importance. Information Services JSC is a major partner of state institutions and implements key projects of strategic importance for Bulgaria. The company is a leader on the Bulgarian market in the development, implementation and maintenance of new technological solutions. It is as well the first certified provider of Qualified electronic signature services in Bulgaria and is a long term technological partner of Central Election Commission. Information Services JSC has a branch structure that covers all the regional cities in Bulgaria. The company employs over 580 highly qualified experts in various fields of the ICT sector.  The company is certified according to the international standards ISO 9001: 2015 for quality management, ISO / IEC 27001: 2013 for information security management, ISO / IEC 20000-1: 2011 for management of the provided IT services and LSTI N ° 1642-131-V1 .0 for the issuance and management of qualified certificates for electronic signatures, electronic seals and qualified electronic time stamps.